One advisor, one confidential file, every leg of the journey
From the first message to your return, one person handles your plans and keeps every detail in one place.
How does Carva Travel work?
You start with a confidential consultation by phone, WhatsApp or e-mail. Your advisor proposes options with their conditions, books only what you approve and sends written confirmations. Everything is kept in one confidential file, and the same advisor handles changes across flights, stays and ground transport.
How it works
- Consultation — Tell us what you would like to arrange. A rough idea is enough to begin.
- Proposal — Options with prices and conditions explained, including what can be changed or cancelled.
- Your approval — Nothing is booked until you approve it in writing.
- Before you travel — Confirmations, documents needed for your route and arrival details, in one place.
- During and after — Changes go through the same advisor, who updates every booking affected.
What is included
- One advisor for flights, stays, cars and paperwork.
- Clear conditions before you approve anything.
- Written confirmations for every booking.
- Your preferences kept for the next trip.
Confidentiality
Your details are kept in one confidential file used only to arrange your travel and shared with providers only as far as a confirmed booking requires. At first contact we only ask for your name, how to reach you and what you would like to arrange.
Questions clients ask
- Do I commit to anything by asking for a consultation? — No. A consultation and the options that follow do not book anything. Bookings are only made once you approve them in writing, and the conditions of each booking, including cancellation terms, are shown to you before you approve.
- What information do you need to start? — Your name, how you would like to be contacted and what you would like to arrange. Passport details and payment are only requested later, for a booking that needs them. You can also start with a rough idea and let your advisor ask the right questions.
- Who else sees my details? — Only the people arranging your trip, and each provider only as far as it needs for a booking you have confirmed, for example a hotel receiving the guest name and arrival time. Your details are not used for anything other than your travel.